Studio Policies

 

REFUNDS/CANCELLATION POLICY

Please note, this is aimed to be a preventative measure rather than a penalty. Demand for our classes are very high, no-shows and no-cancels limit other members from participating in classes and is disruptive to our Member Community.

- We do not offer refunds on any yoga class purchases, including single classes, class packs, memberships or workshops.

- We ask that you are mindful of our community members who are wait listed to practice in person. Please cancel at the minimum of 9 hours prior to start time to avoid losing your class purchased and being subject to a $10 late cancellation fee. Late Cancelation is a class cancelled within 9 hours of class start time. We understand sometimes an unexpected absence can occur, but every late cancellation is subject to the $10 fee.

- Absent No Show/ No Cancel- $15. An Absent No-Show/No-Cancel is (different from Late Canceling) means booking a class, not attending and not late canceling out of that class - no show. We ask that you ALWAYS cancel out of class that you cannot attend. If members book a class spot and absent no-show there will be $15 charged to the member account. Members may not see the late cancel fees charged on the same day of the occurrence.

-Payment and fees are due in full at the time of registration or class start time.

- All clients must keep a credit card with up-to-date billing info on their account. Membership auto-pays and class cancellation policy violation fees must be paid in full to keep the account in good standing, failure to do so will place your account on hold and possibly be reported to the credit bureaus. Keep your member account in good standing!

- 15% off for 200-hour Yoga Alliance certified yoga teachers discounts. Please bring valid ID to qualify. Not applicable to introductory offers, online sales or memberships.

- Class packs are non-refundable and cannot be extended or “frozen.

- Class packs are absolutely non-extendable due to the six month active period of use.

- 3 month, 6 month and yearly unlimited can be "frozen" once for a period of three weeks.

BOOK & CHECK-IN

Please book your class online either from our website or the State of Yoga App. We get busy! Upon arrival, check-in online only. Please note, our classes range from 60 to 90 minutes long.

ARRIVAL

Please ensure you arrive to class at least 10 minutes prior to class

CELLPHONES

Please leave your cellphone powered off and with your personal belongings.

SHOES

Please remove your shoes at the front door.

-Stay home if you feel sick