GUIDELINES TO FULLY ENJOY YOUR JOURNEY:
You are all solely responsible for reading and following our guidelines so everyone can have an enjoyable practice, while we maintain and sustain our community studio. By attending class you are agreeing to all our guidelines and policies.
- We will require ONLINE Pre-Registration for every class. You must sign up online for class at the latest 30 minutes ahead of class start time. Download the MindBody Online app or visit our website to register for class.
– Doors Open 15mins Before Class
- Please arrive 10 minutes before class and leave your cell phone while practicing
- Be safe, and make sure you mention your yoga teacher about any physical limitations or injuries that should be noted. Don’t be shy - this is incredibly important
- We will not be accepting any walk-ins. Our staff will not be adding any students that are not registered 30 minutes prior to class.
- No shoes in studio. Yoga is best practiced barefoot, so be prepared to remove your shoes on the rug upon entry. Do not walk on our floors at anytime with shoes.
-Stay home if you feel sick
CANCELLATION/ RETURN/ REFUND POLICY:
Please note, this is aimed to be a preventative measure rather than a penalty. Demand for our classes are very high, no-shows and no-cancels limit other members from participating in classes and is disruptive to our Member Community.
- We do not offer refunds on any yoga class purchases, including single classes, class packs, memberships or workshops.
- We ask that you are mindful of our community members who are wait listed to practice in person. Please cancel at the minimum of 6 hours prior to start time to avoid losing your class purchased and being subject to a $10 late cancellation fee for the unlimited members. Late Cancelation is a class cancelled within 6 hours of class start time. We understand sometimes an unexpected absence can occur, but every late cancellation is subject to the $10 fee. Any class card or single class passes will be forfeited if you do not cancel prior to 6 hours before the start of class, but you will not be charged any additional fees. Sorry, but we cannot make individual exceptions.
- Absent No Show/ No Cancel- $15. An Absent No-Show/No-Cancel is (different from Late Canceling) means booking a class, not attending and not late canceling out of that class - no show. We ask that you ALWAYS cancel out of class that you cannot attend. If you have not cancelled your class and are on an unlimited form of membership, a no-show fee of $15 will be charged to your card on file.Members may not see the late cancel fees charged on the same day of the occurrence.
-Payment and fees are due in full at the time of registration or class start time.
- All clients must keep a credit card with up-to-date billing info on their account. Membership auto-pays and class cancellation policy violation fees must be paid in full to keep the account in good standing, failure to do so will place your account on hold and possibly be reported to the credit bureaus. Keep your member account in good standing!
- After 30 days, membership rolls over to a month-to-month UNTIL notified in writing with a minimum of 30 days to cancel.
- Class packs are non-refundable and cannot be extended or “frozen.”
- Class packs are absolutely non-extendable due to the nine month active period of use.
- 6 month and yearly unlimited can be "frozen" once for a period of three weeks.
- All fees and schedules are subject to change without notice.
-Refunds made in form of studio credit only
Namaste